Update - Printing is available from the Labs, vLab, and personal computers.

Mobile Printing is currently in a degraded state. If you have using Mobile Printing before you will be able to print via Mobile Printing, however, you will not receive email notifications about your print job. New accounts cannot be setup at this time.

Our Public Technology teams is working closely with our printing software vendor to resolve this issue.

Oct 25, 09:38 EDT
Identified - Our Public Technology team has identified the issue and is working to resolve it.

At the moment Mobile Printing remains unavailable, however, students can print from vLab machines, and most personal computers. Printing is unavailable on the physical labs machines at the moment.

We expect to have printing service fully restored by tomorrow.

Oct 21, 14:31 EDT
Investigating - Student printing is unavailable as our team investigates an issue currently impacting the service.
Oct 20, 08:24 EDT
AirPennNet ? Operational
GSuite (Student Email) Operational
PennO365 Operational
PennO365 (Faculty/Staff Email) Operational
Office Online Operational
OneDrive Operational
Learning Tools Operational
Canvas Operational
Instruction Center Operational
Classroom Recordings (Panopto) Operational
Poll Everywhere Operational
Study.net Operational
VPN (Staff & Faculty) Operational
Wharton Building Networks Operational
Huntsman Hall Network Operational
Steinberg Hall-Dietrich Hall Network Operational
Vance Hall Network Operational
Lauder Institute Network Operational
Steinberg Conference Center Network Operational
2401 Walnut Street Network Operational
CPC Network Operational
St. Leonard's Court Network Operational
Web Operational
Wharton Homepage ? Operational
Wharton's Central WordPress Host Operational
MyWharton Operational
PennKey Logins Operational
Wharton Computing Knowledgebase ? Operational
High Performance Computing Cluster Operational
Blue Jeans Operational
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Meeting Rooms Operational
Blue Jeans Network Primetime Operational
Blue Jeans Network Scheduling Operational
Blue Jeans Network Web Access to bluejeans.com pages Operational
Blue Jeans Network BlueJeans Rooms Operational
Zoom Operational
Zoom Cloud Recording Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Web Client Operational
PennBox Operational
Box Sync Operational
Box Website Operational
Penn Dropbox Operational
Salesforce Operational
Salesforce MarComm Org Operational
Salesforce Wharton ExecEd and Wharton-Hub Orgs Operational
Student Printing Degraded Performance
Labs Operational
F80 Operational
F75 Operational
380 Operational
375 Operational
Lablicense ? Operational
Virtual Lab Operational
Executive Education Operational
Engage Operational
Wharton Direct Operational
AWS ? Operational
Slack Degraded Performance
Slack Workspace/Org Administration Operational
Slack Apps/Integrations/APIs Operational
Slack Posts/Files Operational
Slack Notifications Operational
Slack Messaging Operational
Slack Login/SSO Degraded Performance
Slack Connections Operational
Slack Apps/Integrations Operational
Support Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - The network issues affecting Wharton buildings this morning have been resolved. Please reach out to your Wharton Computing Representative if you have any further problems connecting.
Jun 24, 13:51 EDT
Identified - The issue with wireless and wired connectivity has been identified and the fix is being applied.
Jun 24, 12:20 EDT
Investigating - Beginning around 10 AM, we received reports of network issues, wired and wireless, affecting Wharton buildings, and have escalated the issues with ISC.

A few workarounds we can suggest in the meantime:

* If you have tethering on your phone, tethering, and VPN connectivity should allow you to connect to Wharton resources. Connecting from wireless elsewhere on campus should still be working.
* If working from home is a viable option, working from home with a VPN connection should also provide you access to Wharton (and Penn) resources.

If you need information on VPN, see our article: https://support.wharton.upenn.edu/help/wharton-vpn

We're continuing to work on the issue and will post updates here.

Jun 24, 10:40 EDT
Jun 23, 2022
Resolved - Wharton mailing lists should now be functioning normally. Messages sent to a Wharton mailing list during the maintenance window have been processed and should have been delivered.

If you notice any problems with your mailing list, please reach out to the Mailing List Team (apps-support@wharton.upenn.edu) with details.

Thank you for your patience as we work on upgrading the mailing list application.

Jun 23, 18:16 EDT
Update - The rollback scheduled for 3-5 p.m. this afternoon, Thursday, June 23 is being extended to 7 pm to accommodate additional testing.

During this time, any messages sent to a Wharton mailing list will continue to be held in a queue, and will be delivered after the maintenance has been completed.

We recommend waiting to send any time-sensitive messages to a Wharton mailing list until after the maintenance is complete. We will continue to post updates here as needed, including a message announcing that the system is back up and running normally.

Jun 23, 17:16 EDT
Update - Due to ongoing degraded functionality, the recent updates made to the listserv and mailing list applications will be rolled back between 3-5 p.m. this afternoon, Thursday, June 23.

During this time, any messages sent to a Wharton mailing list will be held in a queue, and will be delivered after the maintenance has been completed.

Any time-sensitive messages to a Wharton mailing list should not be sent until later this evening or tomorrow morning, since there may be delays in delivering queued messages.

Jun 23, 13:57 EDT
Update - List Moderation is now available. We are still investigating the issue some subscribers are encountering sending to lists.
Jun 23, 11:08 EDT
Investigating - At 9:30 am Wednesday 6/22 we began receiving reports from mailing list subscribers that they were unable to email their lists, while other subscribers of the same list can send without issue. This issue does not appear to affect all lists.

Moderated lists are also affected because moderators are not able to log in to approve messages.

We are investigating the source of the problem and will post updates here.

Jun 22, 17:12 EDT
Jun 22, 2022
Jun 21, 2022

No incidents reported.

Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:01 EDT
Scheduled - Between June 17th, 2022 and June 20th, 2022 there will be no changes to student records, including changes to enrollments. In addition, some related applications may be either unavailable or functioning at a reduced level. Any change requests will be held and processed once the upgrade is complete.


For detailed information on this planned maintenance, see: https://ngss.srfs.upenn.edu/ngss-systems-blackout-overview.html

Jun 16, 14:58 EDT
Jun 19, 2022
Completed - The scheduled maintenance has been completed.
Jun 19, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 20:00 EDT
Scheduled - The Knowledge Base will be unavailable during a one-hour maintenance window, starting at 10 p.m. Sunday, June 19. During this time, knowledge bases, the application, and the API will be unavailable.

For more information, see the KB vendor's site: https://knowledgeowl.statuspage.io/

Jun 16, 09:32 EDT
Jun 18, 2022

No incidents reported.

Jun 17, 2022
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.