Wharton Computing Status

Service Under Maintenance

AirPennNet Operational

GSuite (Student Email) Operational

PennO365 Operational

PennO365 (Faculty/Staff Email) Operational

Office Online Operational

OneDrive Operational

Learning Tools Operational

Canvas Operational

Instruction Center Operational

Classroom Recordings (Panopto) Operational

Poll Everywhere Operational

Study.net Operational

VPN (Staff & Faculty) Operational

Wharton Building Networks Operational

Huntsman Hall Network Operational

Steinberg Hall-Dietrich Hall Network Operational

Vance Hall Network Operational

Lauder Institute Network Operational

Steinberg Conference Center Network Operational

2401 Walnut Street Network Operational

CPC Network Operational

St. Leonard's Court Network Operational

Web Under Maintenance

MyWharton Operational

PennKey Logins Operational

Wharton's Central WordPress Host Under Maintenance

Wharton Computing Knowledgebase Operational

Wharton Custom Applications Operational

Wharton Homepage Operational

Wharton Mailing Lists Operational

CampusGroups Operational

Wharton CMS Editor Access Operational

High Performance Computing Cluster Operational

Zoom Operational

Zoom Cloud Recording Operational

Zoom Zoom Meetings Operational

Zoom Web Portal Operational

Zoom Zoom Video Webinars Operational

Zoom Web Client Operational

PennBox Operational

Box Sync Operational

Box Website Operational

Box Login/SSO Operational

Box Uploads/Downloads Operational

Box Collaboration Operational

Box Login/SSO Operational

Box Box Drive Operational

Penn Dropbox Operational

Salesforce Operational

Salesforce MarComm Org Operational

Salesforce Wharton ExecEd and Wharton-Hub Orgs Operational

Student Printing Operational

Labs Operational

F80 Operational

F75 Operational

380 Operational

375 Operational

Lablicense Operational

Virtual Lab Operational

Executive Education Operational

Engage Operational

Wharton Direct Operational

AWS Operational

Slack Operational

Slack Workspace/Org Administration Operational

Slack Apps/Integrations/APIs Operational

Slack Posts/Files Operational

Slack Notifications Operational

Slack Messaging Operational

Slack Login/SSO Operational

Slack Connections Operational

Slack Apps/Integrations Operational

Support Knowledge Base Operational

PennFlex Phone System Operational

Robin Dashboard Operational

Robin Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

AWS Outage affecting multiple services

Resolved - Amazon has resolved the AWS issues.
Oct 20, 19:30 EDT

Update - Update: AWS and several impacted services are reporting that service recovery is continuing to improve, although access to many services is still not back to normal.

AWS is providing regular updates for its services via the AWS Health Dashboard ( https://health.aws.amazon.com/health/status ), and you can use Downdetector ( https://downdetector.com/ ) to check on updates for other affected services.
Oct 20, 17:52 EDT

Monitoring - Earlier today, Amazon Web Services (AWS) experienced a major service disruption - the issue caused increased error rates and slower performance for several AWS services, and for many other companies' services that rely on AWS.

We are aware of ongoing issues impacting the following services:

Atlassian services, including Jira and Confluence
Smartsheet
Canvas
Panopto
Oct 20, 10:10 EDT

Canvas performance issues related to AWS Outage

Resolved - Canvas is now accessible.
Oct 20, 19:29 EDT

Update - Canvas continues to be inaccessible for all US customers. The University's Canvas team is monitoring the issue and will post updates: https://infocanvas.upenn.edu/2025/10/20/continuing-outage-canvas-10-20-25/
Oct 20, 17:47 EDT

Monitoring - Canvas is experiencing issues and degraded performance due to an ongoing AWS incident.
As of 9:40 EST, Canvas' official status is "Down for Maintenance" See https://status.instructure.com/ for more details.

Canvas and Class Recordings access issues related to AWS Outage; available course information alternatives
Canvas, including course-related access to the University's Class Recordings (Panopto) infrastructure, remains unavailable due to an ongoing AWS incident. Here are some possible workarounds while suppliers work to fix issues:

> Classroom locations and basic course information can be found either at https://courses.upenn.edu (for all users), or https://path.at.upenn.edu/ (enrolled students only)

> Students needing to contact their professor can search Penn Directory for contact information or Syllabi@Wharton for a preliminary course syllabus.

> Wharton faculty needing to contact their students may access Instruction Center to use the Classlists tool.
Oct 20, 10:29 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.